01 · OVERVIEW
This policy covers more than the public website.
Nimble Technology may operate websites, software products, SaaS platforms, digital marketing services, development projects, business automation, integrations, AI-assisted systems and related technology services.
Website visitors and people who submit project enquiries.
Customers and authorised users of Nimble products and software.
Customers who engage Nimble for development, automation, UI/UX, marketing or technology services.
Employees, contractors, candidates and other people who interact with Nimble in a professional capacity.
02 · SCOPE
Our role can differ depending on the service.
Privacy responsibilities depend on why information is being processed and who determines its purpose.
Nimble's own business data
Customer-controlled data
PRODUCT-SPECIFIC POLICIES MAY ALSO APPLY
03 · INFORMATION
Information we may collect or process
Identity & business details
Project & requirement data
Product data
Technical information
04 · PRODUCT DATA
Our products may store customer and operational data.
Data storage is often necessary for software to work. The type of information depends on the product and the features enabled by the customer.
ConversiaX
Skoler
Arovia
HEALTHCARE AND STUDENT DATA NEED ADDITIONAL CARE
05 · ACCOUNT ACCESS
Social accounts, advertising accounts and credentials
Some services require authorised access to third-party business accounts.
We may request authorised access to Meta Business Manager, Facebook, Instagram, Google Ads, Google Analytics, Google Business Profile, YouTube, hosting, domains, CRM platforms, email systems, website administration or similar services when necessary for the agreed work.
Wherever possible, customers should provide official role-based, partner, admin, delegated or OAuth access rather than sharing their primary account password.
If credentials must temporarily be provided, they should be shared through an approved secure channel, access should be limited to authorised personnel and passwords should be changed or access revoked when no longer required.
Customers remain responsible for ensuring that they have authority to provide Nimble access to the relevant account, data and intellectual property.
DO NOT SEND PASSWORDS THROUGH GENERAL CONTACT FORMS
06 · DIGITAL MARKETING
Data used while managing marketing campaigns
When Nimble provides digital marketing, campaign management, advertising, social-media management, lead generation or related services, we may process information required to configure, operate, optimise and report on those activities.
Advertising account IDs, page or business IDs, pixels, conversion events, campaign settings, audiences and authorised customer data.
Leads, campaign enquiries, conversion data and performance reports.
Creative assets, videos, photographs, logos, copy and brand materials supplied by the customer.
Analytics and attribution information made available through advertising or analytics platforms.
07 · THIRD-PARTY PLATFORMS
Meta, Google and other platforms operate under their own policies.
When services depend on third-party platforms, both Nimble and the customer may be required to follow the current rules of those platforms.
Advertising platforms
Platform policies change
Nimble may assist with compliance and implementation, but use of an external platform remains subject to that platform's applicable terms, privacy documentation, advertising rules, developer policies and technical requirements.
08 · AI & AUTOMATION
AI-enabled features may process prompts, files and operational context.
AI-assisted features may process text, documents, images, website content, customer instructions, workflow data or other context required to perform the requested function.
Depending on the implementation, information may be sent to a third-party AI, cloud or automation provider.
Data retention and model-training practices vary between providers, products and account types. Applicable provider terms should be reviewed for the exact configuration being used.
Customers should avoid submitting unnecessary confidential, regulated or highly sensitive information to AI features unless the relevant implementation and contract are appropriate for that use.
09 · DEVELOPMENT PROJECTS
Software development can involve access to customer systems and data.
Development environments
Secrets & keys
Wherever practical, development and testing should use non-production or appropriately minimised data. Access to production systems should be limited to what is necessary for the agreed work.
10 · PEOPLE DATA
Employees, contractors and applicants
If you apply to work with Nimble, join the company, provide services as a contractor or otherwise work with us professionally, Nimble may process information needed for recruitment, onboarding, identity verification, attendance, payroll, performance, access management, communication, legal compliance and employment administration.
Contact details, resume, qualifications and employment history.
Government or tax-related information where legitimately required.
Bank details required for salary or authorised payments.
Attendance, leave, role, access, work-related records and company system usage where appropriate.
11 · PAYMENTS
Payment and billing information
Billing records
Payment processors
CARD AND BANKING CREDENTIALS
14 · DATA LOCATION
Cloud services may process information in different locations.
Technology providers, cloud infrastructure, APIs and third-party platforms may operate servers or support teams in India or other countries. As a result, information may be stored or processed outside the user's immediate location, subject to applicable law and the provider's contractual and security arrangements.
15 · RETENTION
Information is retained according to purpose, service and legal requirements.
Account and product data may remain while an account or service is active.
Project information may remain for the duration of development, support, warranty, maintenance or an ongoing commercial relationship.
Accounting and transaction records may be retained where required for tax, audit, legal or business-record obligations.
Security logs and backups may have separate technical retention periods.
When data is no longer required, it may be deleted, anonymised, archived or otherwise handled according to legal, contractual and operational requirements.
16 · SECURITY
We aim to use safeguards appropriate to the information and service.
Access control
Infrastructure
Credential handling
No internet-connected system can be guaranteed completely secure. Users and customers also have responsibilities such as protecting passwords, enabling available security features and promptly reporting suspected compromise.
17 · YOUR RIGHTS
You may have rights relating to your personal data.
Rights depend on the applicable law, the nature of the information and Nimble's role in the processing.
Information & access
Request information about personal data associated with you and how it is processed where applicable.
Correction
Request correction or completion of inaccurate information.
Deletion
Request erasure where there is no continuing lawful or legitimate reason to retain the data.
Consent & communications
Withdraw consent where processing relies on consent, or ask to stop optional marketing communications.
Grievance
Raise a privacy concern or grievance relating to Nimble's handling of your personal data.
Account controls
Where a product provides settings for profile, permissions, exports or deletion, those controls may also be used.
18 · CHILDREN & MINORS
Some products may involve data relating to children, but access should be controlled by authorised adults and organisations.
The public Nimble Technology website is not intended as a general consumer service for children. Education products such as Skoler may, however, process information relating to students as part of a service provided to an authorised school or organisation.
Product-specific requirements for parental or guardian consent, school authority, age verification, data minimisation and legal compliance should be implemented where required by applicable law.
19 · RELATED TERMS
Copyright, refunds, development ownership and advertising guarantees belong in separate commercial terms.
These topics can involve data, but their primary rules should be defined in Nimble's Terms & Conditions, proposals, invoices or service agreements.
Copyright & ownership
Payments & refunds
Development terms
Advertising policies
20 · CHANGES
This policy will evolve with the company, products and integrations.
Check the updated date
This document should be reviewed whenever Nimble launches a materially different product, introduces new tracking, advertising, payment, AI or data-processing technology, or changes how personal information is handled.
21 · PRIVACY CONTACT
Contact us about your information.
Privacy request or grievance
Use our Contact page and clearly mention that your request relates to privacy, access, correction, deletion, consent or another data-protection matter.